Inbox Aide
About
I help businesses sharpen the way they communicate with their customers, from the words used in replies to the overall experience customers have when reaching out. My work is practical and hands-on, built around guides, reply fixes, toolkits and DIY tools rather than theory. If you are not sure which type of support would suit your business best, send me a message on WhatsApp and we can talk it through.
Products & services
Free Customer Communication Check
Wondering how well your business is communicating with customers? Send me screenshots of your current customer communication, and Iβll personally look through things like: β Your greetings and first replies β Common customer questions and answers β Pricing/service information β Follow-ups β Quick Replies and other useful WhatsApp features β Whether your replies are clear and give customers a next step β The overall customer experience in your communication Iβll point out a few practical things you could improve and share simple suggestions you can actually use. FREE β¨οΈ No passwords or account access needed. No obligation to book anything. π© DM βAUDITβ to request your free Customer Communication Check.
Customer Reply Refresh
From R 100Got a bunch of replies you use often but always have to type out from scratch? For example: Bookings, Pricing, Refunds, Deliveries Send me up to 5 of your most used replies (actual replies or categories) and I'll freshen them up for you π I'll make them: β Clearer π¬ β More professional β¨οΈ β Tailored to your brand π 5 Replies = R100 πΈ
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ProductReply Vault
If your DMs are full of "how much," "are you open," and "did you get my payment," Reply Vault turns your busiest inbox hours into a 3-second copy-and-send. 101 ready-written, professional response templates for WhatsApp and Facebook β built for South African service businesses and creatives who areβ¦
R 120
Questions
What kind of businesses do you work with?
I work with various types of businesses where communication is crucial to their day to day work. These include and is not limited to tutors, bakers, plumbers, photographers, beauty businesses.
Do you offer once-off help or ongoing support?
Both are offered, including guides and toolkits for once-off improvements as well as ongoing support when necessary.
What does a reply fix involve?
It involves reviewing and improving your existing customer replies to make them clearer and more effective.
How do I get started?
Send a message on WhatsApp to discuss your business's communication needs and the best way to help.
Do you work remotely or in person?
Everything is done via my own device but meeting in person could work before any ongoing support is given if that's necessary.
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