Getting verified

There are three checks, and each earns a badge on your profile: Phone verified, Location verified and Business Floor Verified. Badges tell customers we've checked you, so they're more willing to contact and pay you. Getting verified is free. Start on your Dashboard under Get verified.

Earns the Phone verified badge. We send a 6-digit code to your business number. Enter it and the badge appears straight away.

Earns the Location verified badge. It shows your business is where you say it is. Either:

• Take a photo of your storefront, sign or workspace while you're there (the quickest way), or
• Upload a document showing the business address (see the list below).

The address on the document must match the address on your profile, and your map pin should be at the business. Fix your profile first if it's wrong.

Earns the Business Floor Verified badge, our strongest: we check who runs the business.

• Upload a clear photo of the ID of the owner, or of a director (see the list below).
• If the business is registered, add its registration number from the business registry. A director's ID must match the registry's record.
• Not registered? You can still apply with the owner's ID.

Our team checks your request and you're notified of the result. If something's missing, we tell you what to send. Your documents are deleted 90 days after the decision, unless they're needed for an open investigation or legal process (see our privacy policy).