Calendar and bookings

Customers book your services at times you're free. Free times come from your opening hours, minus bookings you've confirmed and time you've blocked. Find it on your Dashboard under Calendar.

1. Go to Edit profile → Products & services.
2. On each service people book, tick Customers can ask to book this and choose how long it takes.
3. Check your Opening hours: they decide when you can be booked.

Customers choose up to three times that suit them. You get a notification; open Booking requests on your Dashboard and accept a time, suggest another time, or decline. Once confirmed it's in your calendar and nobody else can book that time.

• Instant booking: tick Book straight away from your free times on a service. Customers pick a free time and it's booked at once, no waiting for you.
• Deposit: enter an amount on a service. When a booking is confirmed, the customer is sent a deposit invoice to pay you directly. See Invoices and quotes.

The Calendar shows the week's bookings and blocked time. Use the arrows to move between weeks, and This week to come back. After a booking's time has passed you can mark a No-show.

Block time for leave, a break or a closed day: nobody can book it. Choose All day or set times, and who it's for. The reason is only seen by your team.

• Earliest booking: how much notice you need, e.g. 2 hours from now.
• Free time between bookings: a gap kept before and after each booking, for travel or cleaning up.
• How far ahead people can book: e.g. 2 months.
• Start times every: 15 minutes, 30 minutes or each hour.

Choose Add staff to give each person their own calendar: their own working hours (or your opening hours) and the services they do. Customers then see a time when anyone who does that service is free, and instant bookings go to whoever is free.

Choose Add to your calendar and copy the private link.

• Google Calendar (on a computer): Other calendars → + → From URL, paste the link.
• iPhone: Settings → Calendar → Accounts → Add subscribed calendar.
• Outlook: Add calendar → Subscribe from web.

It updates by itself (Google can take up to a day). Each staff member has their own link too. Keep links private: anyone with one can see your bookings. Make a new link stops the old one working.